FREQUENTLY ASKED QUESTIONS
CAN I CHANGE THE DATE OF MY WORKSHOP?
Rescheduling and Cancellations: Workshops can be rescheduled or cancelled with two business days notice.
Changes within two business days may incur a 25% administration fee.
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Refunds: Cancellations within two business days may incur an 25% administration fee.
WHAT ARE YOUR PAYMENT TERMS?
A 10% deposit is required to hold your preferred workshop date and time.
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Full payment for your cheesy workshop must be made 7 days in advance of the workshop date.
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Bookings made within 7 days of your cheesy workshop require full payment at the time of booking.
HOW MANY PEOPLE CAN WE HAVE IN A WORKSHOP?
This is your workshop and we are committed to making it work for you and your crew. The prices on our website are for up to four people but we have completed workshops with more. Get in touch here and lets make it happen.
THE TIME I WANT TO DO THE WORKSHOP ISNT AVAILABLE IN THE CALENDAR?
How frustrating, please get in touch to discuss your workshop.
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I KNOW I WANT TO DO A WORKSHOP BUT NOT SURE WHEN AND WHERE?
If you know the workshop you want but not the day or location then request to book here (choose any date). Once we received your request we work with you to set up a bespoke workshop experience at a time and place that suits you. You won’t be charged until all workshop details are finalised.
I LIVE OUTSIDE THE MACEDON RANGES AND HEPBURN SHIRES, WILL YOU COME TO MY HOUSE?
We will go anywhere in Victoria, however there maybe some additional travel costs incurred, please get in touch to discuss your workshop.
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HOW DO YOU ENSURE YOUR WORKSHOPS ARE COVID SAFE?
Anya is fully vaccinated and we ask that all our participants are also up to date with their vaccinations. We can reschedule your workshop should you or members of your group test positive to COVID-19 in the seven days prior to the scheduled date.
Masks are optional unless there is a Government requirement for mask wearing. We ask that anyone showing COVID-19 or flu like symptoms refrain from participating.
WHAT MATERIALS ARE INCLUDED IN THE WORKSHOP PRICE?
We provide all the ingredients you will need to make your cheese and no specialist kitchen equipment is required.
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That said, to ensure your workshop runs smoothly we will provide you with a checklist of all the kitchen utensils – pots, pans, bowls, etc. - you will need so that any you don’t have we will bring.
WHAT DAYS DO YOU OFFER WORKSHOPS
We can run workshops between 10.00am and 2.00pm on weekdays and from 1.00pm on weekends. We can schedule a time and date that works for us all.
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Please get in touch to discuss your workshop.
CAN MY CHILDREN ATTEND A WORKSHOP?
We want to encourage all our junior cheese makers, however we ask that all workshop participants are 10 years and older.